Engage remote support teamIf you require remote support, Engage support staff can use a secure facility to enable them to connect direct to your computer, completely at your control.

How do we Start?

Using Teamviewer, we would ask you to join us on a Teamviewer session for which we’d provide you with a session code. You’d insert this into your Teamviewer login page after which the session would commence.

Since it is up to you to grant us access and SSL is in operation, you can be assured of a secure connection at your absolute control, on a session by session basis.

When the connection is terminated, that session number cannot be re-used.

 

 

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About Engage

For over 30 years, our UK parent company, Double First Ltd, has been developing Engage, its award-winning school and financial management systems for fee-paying, independent, private and part-government funded schools, since developing its first products in 1987.

Our group has a staff of some 55 dedicated professionals which includes a large development department of analysts, developers and testers, with the balance split between the Implementation, Training and Support Centre departments.

Four regional offices operate in Johannesburg, Dubai, Singapore and Australia.

Engage School Management Systems (Pty) Ltd is our wholly-owned South African regional office in Johannesburg. It is now one of the busiest regionally focused offices in our group, having implemented over 24 schools with Engage in just 2½ years.